Privacy Policy for Grapheme Labs
At Grapheme Labs, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices users have about the collection and use of their information.
Information We Collect
We collect two types of information from users of our website: personal information and non-personal information.
Personal Information: This includes information that can be used to identify an individual, such as name, email address, phone number, and payment information. We collect personal information when users register on our website, place an order, or submit a request for support.
Non-personal Information: This includes information that cannot be used to identify an individual, such as IP address, browser type, device type, and operating system. We collect non-personal information through cookies and other tracking technologies when users visit our website.
How We Use Collected Information
We use the personal information we collect to process orders, provide customer support, and communicate with users about our products and services. We may also use personal information for marketing purposes, such as sending promotional emails or newsletters.
We use non-personal information to improve our website and enhance the user experience. We may also use non-personal information for analytics purposes, such as measuring the effectiveness of our marketing campaigns.
How we protect your information
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, or destruction. We use industry-standard security measures, such as encryption and firewalls, to protect personal information during transmission and storage.
However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We do not sell, rent, or share personal information with third parties for their marketing purposes. We may share personal information with our service providers, such as payment processors or shipping companies, to fulfill orders and provide customer support. We may also share personal information with law enforcement agencies or other government bodies when required by law or to protect our legal rights.
We may share non-personal information with third-party analytics providers to improve our website and enhance the user experience.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes to this Privacy Policy by posting the updated Privacy Policy on our website and updating the "Effective Date" at the top of this page.
Contacting us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact our Data Protection Officer at:
This document was last updated on April 11th, 2023.
